Changing Faces

Changing Faces is the UK’s leading charity tackling the psychological and social challenge of living with a disfigurement. We provide direct help, advocate for improved access to health services, education and employment, and raise public awareness. The charity was founded in 1992 and is now embarking on an ambitious programme to establish regional centres. The centre for Yorkshire & the Humber, based in The Circle, is the first to be launched.

Call: 0114 2536662

Citizens Advice Sheffield

Citizens Advice Sheffield is Sheffield’s leading provider of advice and advocacy services. We seek to empower our clients and support them to improve their confidence and capability, including in relation to finance.

We provide generic and specialist advice services across the city at our main sites and at numerous smaller outreaches and work in partnership with other services such as food banks.  Our advice services mainly advise on welfare benefits, debt, housing, employment, immigration and discrimination.   We offer bespoke services for people with mental health problems, the deaf and hard-of-hearing (using British Sign Language), the gypsy and traveller community, people in hospital, and refugees and asylum seekers.  We undertake specialist casework, including debt services and that undertaken by our legal service.   We offer the Pension Wise service.  We run part of the national Consumer Advice Service.  We have well established partnerships and referral pathways including with social landlords and statutory services.

We are the leading partner in the Sheffield Advocacy Hub, along with Cloverleaf Advocacy and Disability Sheffield, providing all statutory advocacy services in Sheffield including Care Act advocacy, Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), NHS Complaints advocacy and Deprivation of Liberty Safeguards (DoLS) advocacy.

We campaign for change to social policy to improve the well-being of the people and communities we support.

We aim for excellence. Our ambition is to be among the best advice and advocacy services in the country, and one of the leading voluntary and community organisations in Sheffield.

Visit Citizens Advice Sheffield

Visit Sheffield Advocacy Hub

Call  03444 113 111 (advice line – Monday to Friday, 10.00-16.00)

Call  0800 035 0396 (advocacy referrals – Monday to Friday, 09.00-17.00)

Crisis – Skylight South Yorkshire

Crisis is a national charity for homeless people. Crisis Skylight South Yorkshire offers an outreach service providing one-to-one support, advice and courses for homeless people.  Every year our combined education, housing, employment and health services help hundreds of  people leave homelessness behind for good. Together, working alongside our partner agencies and with the support of our volunteers , who share our resolve, knowing that homelessness is not inevitable, we can work towards ending homelessness.


Disability Sheffield

A charitable organisation run by disabled people living in Sheffield with direct experience of the different types of disabling barriers which people can face. Disability Sheffield work in partnership with public bodies, private sector employers and the voluntary sector to help improve the lives of disabled people.

Call 0114 253 6750


FareShare works with the food industry to distribute fit for purpose food to community and charity groups throughout the UK.

Call 0114 253 6707

Objective Creative

Award winning integrated marketing agency. Insightful, creative and customer focused. Our specialist teams successfully deliver strategic marketing, creative design and digital projects on behalf of businesses and organisations in the UK and internationally


Remedi – Restorative Services

A voluntary sector provider of Restorative Justice services and a nationally recognised training and information resource for all Restorative Justice practitioners (from 1 March 2013).

Call 0114 253 6669


Provides high-quality,effective and flexible housing, care and support services to meet the diverse needs of young people who are homeless and to develop appropriate new services as those needs change. Roundabout’s aim is to support and empower young people who are homeless, so they can recognise, develop and take advantage of the choices open to them.


Sheffield Autistic Society

The Sheffield Autistic Society is a local parent and peer-led support group for autistic people and parents and carers of autistic people of all ages.

We provide support and information, and we campaign for a better world for Sheffield people – children, young persons and adults – with autism and Asperger syndrome. If you are the parent or carer of someone with autism, or if you have been diagnosed with autism yourself, you are not alone. There are around 700,000 people with autism in the UK – that’s about 11 in every 1000. Sheffield has a population of about 575,000, so it is likely that there are at least 6,000 people with autism in Sheffield.

The Society is inclusive and aims to support any individual, of any age, who may be on the autistic spectrum. We are a friendly group who are passionate about getting the best support and services in place to help and assist individuals of all ages who are affected by autism.

For full details of all our activities then please take a look at our website at You can also find information on how to join us, the monthly support groups, weekly Drop-In sessions and the campaigning work we do here too.

Call 07923 473240

Sheffield Association for the Voluntary Teaching of English (SAVTE)

SAVTE recruits and trains volunteers to teach English to the most excluded and isolated people in Sheffield, reducing isolation by providing people with life changing language skills so they can engage with everyday life in new ways.

Call 0114 253 6644

Sheffield ME Group

Supports those affected by ME/CFS in Sheffield and raises awareness of the illness.

Call 0114 253 6700

Short Term Education Programme (STEP)

The Short Term Educational Programme (STEP) is a city wide service offering a variety of psycho-educational courses to people who want to learn new ways of looking after their emotional wellbeing and mental health.   The service is part of Sheffield Health and Social Care Foundation Trust (SHSC). The service is preventative and recovery focused offering courses to adults in Sheffield who experience mental health issues.

STEP’s courses cover a wide range of topics around education and self management of anxiety, depression, stress and distress, overwhelming emotions, bipolar disorder, personality disorder, relaxation, recovery and well-being. These are facilitated by an experienced and well trained team in collaboration with experts by experience and volunteers which continues to bring a ‘real’ dimension to the engagement of people.

STEP staff work to and promote the Trust values and are committed to sustaining a person-centred approach in working with service users, carers and staff members.  STEP staff members show a compassionate, consistent and transparent approach to the management of mental health and emotional well-being and empowering service users and one another. The service helps to build resilience and supports individuals to develop positive coping strategies to enable them to manage their mental health and to prevent the need for longer term support.

The courses we currently facilitate are:

  • Anxiety Management
  • Depression Management
  • Bi-polar Management
  • Understanding Borderline Personality Disorder
  • Recovery Education Programme
  • Transitions Group, for 16 to 25 year olds

Referrals can be made to the service via workers in SHSC, GP’s and IAPT. If you have any queries about the service then please contact us on tel: 0114 2262660 and ask to speak to a manager.

Call 0114 226 2660

The Ethel Trust

We provide opportunities for adventure and discovery on the inland waterways using ‘ethel’ our broad beam community barge. Groups can enjoy fully staffed day or residential outings on which they learn how to operate a community barge, observe the sights and sounds of the waterways or just sit back and enjoy the ride.

Call 07722 678168